How to Get Logs from the August Application
iOS Logs
- Navigate to the 3 lines in the top left hand corner of the August app home screen. (We call this the "hamburger" menu)
- Push & hold on the App Version number
- Enter password
augustsupport
- click send/email logs
- You could send the logs to yourself or directly to
devsupport@august.com
Android Logs
- Open the navigation menu (3 lines in the upper left of keychain)
- Select "Send Feedback" (right below "Settings").
- At the bottom left there is a "Email Logs" button, which should start composing the email with the logs attached and extra information for us.